Hosting Services & Pricing
We’re currently upgrading and consolidating our hosting infrastructure to provide you with better long-term stability, speed, and value. Due to rising costs and the need for more efficient performance, all hosting packages will be migrated to our new Xneelo server, based in South Africa.
Hosting Migration Timeline
The migration will begin at the end of June 2025 and will be rolled out in batches of 20 accounts per day over approximately three weeks. While we strive for a smooth transition, some clients may experience brief downtime due to IP and server changes. Rest assured, we’ll do our best to minimize disruptions.
Action Needed: What You Need to Do (Important!)
If we are not managing your DNS, please ensure your IT team updates the server and IP details after migration. Please provide them with the following:
New Server Name: dedi1613.jnb2.host-h.net
(Only if your email is configured using the server name rather than mail.yourdomain.com, etc.)
New IP Address: 156.38.203.106
(Only necessary if your team manages DNS settings—this IP must point to your website on our new server.)
Updated Hosting Pricing (Effective 1 June 2025)
- Basic Hosting: R115 → R120 (incl. VAT) per month
- Standard Hosting: R172.50 → R195.50 (incl. VAT) per month
- Advanced Hosting: R278.88 → R295 (incl. VAT) per month
- Master Hosting: R320.85 → R335 (incl. VAT) per month
IMPORTANT: Clients exceeding their current package limits will be automatically upgraded to the next tier and billed accordingly. We encourage you to review your current usage to avoid any surprises.
WordPress Optimised Packages:
Starting at R550 (excl. VAT) per month
These updates are essential to maintain high-quality, reliable hosting services.
What We’ll Handle for You
If we manage your DNS, no action is needed on your part. We will:
- Handle all DNS updates
- Migrate your website and email data
- Maintain your existing login credentials—no password resets required
Timeline & Support
Due to the number of accounts involved, we cannot provide exact migration dates for each domain. We appreciate your understanding and patience during this process. If you experience any issues or suspect a service disruption, please contact us for priority support at:
Why These Changes Are Necessary
This upgrade is part of our commitment to delivering a more reliable, high-performance, and future-ready hosting experience. These steps will allow us to serve you even better moving forward. If you have any questions or concerns, please don’t hesitate to reach out. We’re here to support you every step of the way